To be able to register your case, you need the following:
BankID |
Referral for medical assessment or treatment. |
To be able to seek reimbursement, you must have the following:
BankID |
Case number |
Receipts |
Your bank details |
To be able to book an appointment, you need the following:
BankID |
Policy number |
Healthcare by phoneHere, experienced nurses will give you advice and guidance on medical questions, around the clock, every day of the year. |
Online doctorHere you can book an appointment with an online doctor, provided by Kry. |
Mental self-help programsHere you will get access to mental self-help programs against depression, stress, anxiety and sleep deprivation. |
To install the app on your device (Chrome or Safari):
To install the app on your device (Chrome, Firefox, or Microsoft Edge):
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Are you on sick leave or at risk of being on sick leave? Create your case here. You need to log in with BankID.
We will send you an SMS within 3 working days with an invitation to an assessment interview by phone.
As a manager, you can create a case on behalf of an employee. This requires that you have provided good information to the employee and obtained their consent to create the case.
We will send your employee an SMS within 3 working days with an invitation to an assessment interview by phone.
Employee Assistance has a duty of confidentiality. As a manager, you will not receive any feedback on the case unless the employee consents to it.
Create a case if, as a leader, you want guidance in handling conflicts, sick leave, or other challenges in your role.
We will send you an SMS within 3 working days with an invitation to an assessment interview by phone.
Create your own case as an employeeAre you on sick leave or at risk of being on sick leave? Create your case here. You need to log in with BankID. |
Create a case on behalf of an employeeAs a manager, you can create a case on behalf of an employee. This requires that you have provided good information to the employee and obtained their consent to create the case. |